Yes, we are fully insured! We have $20,000,000 public liability insurance. We will be more than happy for you to view our Certificate of Currency.

We will always try our best to arrive at the agreed upon time (we are alway at least 10 minutes early) . In the unlikely event we not going to arrive on time we will always get in touch with you so you have as much notice as is possible.

We know that things can happen and life doesn’t always go the way we plan, and that sometimes you may need to reschedule or cancel your appointment. We would appreciate as much notice as humanly possible, just let us know, and we’ll be happy tofigure it out with you.

Yes we will need access to the water that is on site, which is usually your garden tap.

We service everywhere from Gold Coast to Brisbane and Beyond . If you are outside of our service range, get in touch to see if we can come to you!

It all depends on the size and complexity of the job!We always try to inform clients of an approximate time frame to complete a job before we get started, so you have some idea of what to expect.Majority of houses can be completed within a few hours, however, larger jobs may take a full day.

This is both a yes and no answer, as long as it is safe to work we will continue. If there happens to be a lightning storm, we will pack our gear away and wait for the storm to pass. If we have to reschedule due to weather, it will be the next available timeslot.